Click on one of the people below to find out more information.

Management

Brad Townsend
Dealer Manager
(315) 451-6750

I have 32 years of experience in the Automotive industry, 25 of those years at Honda City.  I have been lucky to have worked alongside my father for most of my career.  He not only raised me to be a kind, fair and loving person but has also taught me how to be successful in business and a strong supporter of our local community.  Honda City is a family owned business that treats their customers and employees like family.  When not at work I enjoy spending time with my family and friends.  I also enjoy being active outdoors fishing, hunting, kayaking and camping.  I am a proud member of the Bills Mafia, Go Bills!!!!

 

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Ralph Tortora
General Manager
(315) 451-6750

I have been in the Automotive industry for over 50 years.  I have worked for Honda City since the dealership opened in 1981.  While not working I enjoy watching both of my granddaughters play lacrosse.

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Marc Zicaro
New Car Sales Manager
(315) 451-6750

I have been in the car business for seven years after starting with Honda City in 2014 as a preowned sales consultant.  Promoted in 2016, as new car sales manager, I believe in transparency to the customer, open communication with all associates while maintaining an excellent experience to any one who takes the time to visit our dealership.  Outside of work, I enjoy spending time with my son, watching and attending sport events, live music, kayaking and self development.

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Ian Hennessey
Pre-Owned Sales Manager
(315) 451-6750

I am originally from Gloversville, NY and have been in the automotive industry since 2010.  I graduated from Le Moyne College with a B.S. in Business Administration and currently live in Liverpool with my wife and son.  I take great pride in serving the very community I live in.  In my free time I enjoy hunting, fishing, sports and spending time with my family.

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Mike Dimmler
Business Manager
(315) 451-6750

I have been in the Automotive industry for over 5 years. I have worked at Honda City for 4 years and i recently been promoted to Business Manager.  Before being promoted, I was able to achieve the Silver award by the Council of Sales and Leadership for two years in a row.  In order to achieve this award I had to maintain a near perfect customer service score through two years.  I take an extreme amount of pride in ensuring customer satisfaction as I know how important it is.  I am also a proud father of two and very family oriented.  In the rare occasion that I do actually get some free time, you can find me at the gym.  I'm usually the person with the most tattoo's in any room at any time, and I'm also very much into saltwater reefing.  Last but not least, I'm a die hard NY Giants fan and usually spend my Sundays yelling at the TV..  Mostly because they have been awful for far too long!! HAHAHA

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Charlie Emmel
Business Manager
(315) 451-6750


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New Vehicle Sales

Sue Nolan
New Vehicle Sales
(315) 451-6750

I have been in the Automotive industry for over 25 years all with Honda and 21 of those years with Honda City.

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Mark Walker
New Vehicle Sales
(315 451-6750

I've been selling Honda's for 9 years now, after having to make a mid-life career change.  Honda has a well deserved reputation as a quality product, renowned for value as well for safety.  Our owner George Townsend and his family have an equally strong reputation for the way they do business and their community involvement that I enjoy being part of.  In my spare time I enjoy being with my 4 children and 5 grandchildren.  I've also been a part of the local martial arts community for many years.

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Eva Rozum
New Vehicle Sales
(315) 451-6750

I came to Syracuse NY from Poland as a political refugee and fell in love with Central New York right away.  I've been working for Honda City since 2007 and enjoy working for a company that has a family atmosphere.

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Rich VanGiesen
New Vehicle Sales
(315) 451-6750

My dedication to the Honda City brand was set in motion over 35 years ago, when I first began driving Honda vehicles.  Having worked for Honda for the past 15 years, I have been employed by Honda City for the past 10 years.  Earlier in my career, I spent 30 years in the hospitality and food & beverage industry after earning a degree from the prestigious Culinary Institute of America.  As a lifelong lover of hockey and proponent of youth sports in the local community, I spent nearly two decades as a USA Hockey official.  I am married and live in Cicero.  My wife and I have cultivated a warm and welcoming home that has become the gathering place for our combined six children and five grandchildren.  I enjoy cooking and baking for my family and friends, working out in my home gym, and keeping my lawn in pristine condition.

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Chris O'Connell
New Vehicle Sales
(315) 451-6750

I started my journey in automotive sales 22 years ago.  For the past five years, I've had the privilege to work at Honda City.  In 2018,2019 and 2020 I achieved the Silver award from Honda Council of Sales Leadership Program.  Achieving the Silver award requires that salesperson to have a high level of customer satisfaction.  When working with customers I believe in being as transparent as possible to make the purchase experience fun and easy.  When not at work I volunteer my time as a Captain for the Plainville Fire Department.  I'm also an avid Syracuse basketball fan and enjoy kayaking during the good weather months.

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Devin O'Hara
New Vehicle Sales
(315) 451-6750

I've been selling Honda's for over 10 years now.  They are great cars and I couldn't even imagine working for another brand.  When I'm not at the dealership I keep myself busy with an abundance of hobbies.  Hiking and BBQ's take up my free time on fair weather days.  When we get those lovely Syracuse gray days you can find me staring at my saltwater fish tank, playing video games, or taking a hundred pictures of my Beagle.  Which I will gladly show you if you ask, and most of the time if you don't anyway.

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William Holleran
New Vehicle Sales
(315) 451-6750

I am a proud member of the Honda City family.  I've been involved in the automotive industry for 5 years.  I pride myself on the overall experience I provide to everyone that is standing in front of me.  I don't seek to short cut the selling process, but rather one that touches base on the needs and wants of the consumer.  I'd like to consider everyone I meet a friend and strongly involve myself in making the experience a reoccurring theme for all friends and family.  They call me "The Thrill" for a reason.

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Elizabeth Bilinski
New Vehicle Sales
(315) 451-6750

I've had the pleasure of working at Honda City since March of 2020.  I like to focus on making sure the customer is 100% satisfied and is in the vehicle that is perfect for them.  I like being as straight forward and no non-sense as possible with the customer with complete transparency.  I am a person who hates losing more than the love of winning.  I also enjoy making sure the experience is as flawless as possible.  In my free time I like to go shopping and play with my two dogs, Phish and Kobe.  Come see me and let's get a deal done!

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Pre-Owned Sales

Steve Cole
Pre-Owned Sales
(315) 451-6750


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Katie Monroe
Pre-Owned Sales
(315) 451-6750

I found my home away from home at Honda City in 2011.  Since then, I have enjoyed providing my clients with a personal, stress free and easy going car buying experience.  I am a mom of 3 and enjoy spending my time off with my amazing Family!!

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Ray Zink
Pre-Owned Sales
(315) 451-6750


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John Hanmer
Pre-Owned Sales
(315) 451-6750


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New Vehicle Delivery Coordinator

Victoria Morrison
New Vehicle Delivery Coordinator
(315) 451-6750

I'm a full time mom of two, when not at work, we enjoy being outdoors and always keeping busy.  I have been with Honda City for almost three years.  My job entails helping all new vehicle customers understand how their new vehicle works and to answer any questions to make the transition to the new vehicle that much easier.  I do whatever I can to give the best experience to my customers.  Whether that is having you come back in for more help or to just simply ask a question over the phone. 

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Business Development Center

Cody Glickert
Business Development Specialist
(315) 451-6750

I work with our service customers who are looking to optimize their vehicle's current value by trading it in.  I also help those who hope to drive their Honda for years to come by protecting their vehicle with an extended service plan so they would never have to worry about expensive repairs.  Outside of work I help run a young-adult group through North Central Church.  I also like to hike and golf.  My wife coaches SUNY Cortland volleyball team, so this fall I will be at every home game routing for a Cortland Win.

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Kourtney McManus
Business Development Specialist
(315) 451-6750

I've enjoyed working at Honda City since August 2020.  My main focus and goal is to make sure I assist customers to create an easy and smooth process while purchasing a Honda online.  In my spare time I like to spend it with my two children.  We enjoy camping, fishing, riding 4 wheelers and pretty much anything outdoors!

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