Service Center

Welcome to Our Service Department

At Honda City, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

Servicing your new or used Honda is important to the longevity of your vehicle for performance and safety. At Honda City our primary objective is to assist you and ensure you enjoy the greatest ownership experience possible from your Honda vehicle.

Honda City's factory trained professional technicians and service support team lead by Honda City Service Manager Mike Barletta will treat your vehicle as if it were their own. From basic maintenance like oil changes and recommended service intervals to all your service needs the Honda City Service Team will greet you with a smile and make sure all your service questions and needs are answered.

With every vehicle purchase we offer a FREE NYS Inspection, Free Shuttle Service or you can wait in our convenient customer service lounge that offers Free Wi-Fi.  We also offer a Loaner Car Program for all day vehicle drop offs.  You can schedule this Loaner Car Service in advance with our service representatives.


SERVICE NOTE

With every new or used car purchased you will receive a customized Honda City Maintenance & Service Guide. We have taken the Honda Factory recommendations and adjusted with Honda City's suggestions based on our local climate and driving conditions. The Honda City recommendations differ slightly from the factory recommendations due to the extreme weather conditions in which we live as well as our experience with vehicle issues in our region. The result is a service schedule designed to maximize your Honda's performance, safety, reliability and value.

Whether new or used, your Honda vehicle requires regular maintenance to operate at peak efficiency.


SERVICE DISTINCTIONS

  • 7 Year Customer Service Experience Award Winner
  • 3-year Fixed Right the First Time Service Award
  • #1 In Honda Vehicle and Customer Service
  • OTHER


SERVICE HOURS

Monday, Tuesday Wednesday & Friday-  7:30 a.m. - 6:00 p.m.

Thursday- 7:30 a.m. - 7:30 p.m.

Saturdays 8:00 a.m. - 1:00 p.m.


COLLISION CENTER & BODY SHOP

The Honda City Collision Center & Body Shop specializes in returning your vehicle to the original manufacturers specifications after a small bump in the parking lot or driveway to a major accident that greatly damages your vehicle. We use the environmentally friendly Axalta Water Based System.

Safety is our primary concern in returning your vehicle to the same condition as when you purchased your Honda. Honda City is a ProFirst Collision Repair Facility as Certified by Honda Motor Co., Inc.  We work with every major insurance company and will handle you repair and claim from the time we pick up your vehicle to the day it is repaired to your satisfaction. We offer free estimates and have a tow service available for your vehicle should you be unable to drive it.


Your privacy is important to us.

Honda City takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

Contact

Honda City

7140 Henry Clay Blvd.
Directions Liverpool, NY 13088

  • Sales: (888) 450-0293
  • Service: (888) 960-8863
  • Parts: (888) 994-8542

Hours

  • Monday 7:30AM-6:00PM
  • Tuesday 7:30AM-6:00PM
  • Wednesday 7:30AM-6:00PM
  • Thursday 7:30AM-7:30PM
  • Friday 7:30AM-6:00PM
  • Saturday 8:00AM-1:00PM
  • Sunday Closed